CLAIMS
How do I submit a claim?
File a claim 24 hours a day, seven days a week.
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Send your claim to admin@vikoservices.co.za
Phone or Whatsapp us on +27 (0) 66 042 0846
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OR
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Complete the below claim request form and we will contact you to start the process.
How long does it take for the claim to be paid out?
We aim to have your claim processed and paid out within 24 hours of us receiving the required documentation.
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While every effort is made to ensure we process your claim as fast as possible, there are factors outside of our control that could affect and delay the claim process.
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We will communicate progress on a claim throughout the entire process.
What documents do I need to submit a claim?
In order for us to process your claim, we require the following information.
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A CERTIFIED copy of:
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ID - [Main member]
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ID - [Beneficiary]
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ID - [Deceased]
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Abridged death certificate DHA-5 AND
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First 3 pages of DHA 1663. Registration of death/stillborn OR
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First 3 pages of DHA 1680. (If deceased died at home)
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Burial Order OR
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Letter of Confirmation of Funeral Parlor (if not AVBOB)
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Proof of Bank Account (Beneficiary)
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In case of an unnatural death: SAPS case number and declaration of cause of death. (Relevant document for completion by SAPS will be provided by VIKO SERVICES. Please contact us)
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If disputed or applicable: Unabridged birth certificate, letter of confirmation of university, college, etc... Letter from physician in terms of a gestation period.
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COMPLETE THE FORM BELOW
AND WE WILL START THE CLAIM PROCESS
Your personal information will not be shared to anyone except for purposes as described in our Privacy Policy which can be found under the About Us page.